Yes. Loyalsnap provides reporting on automation performance, staff communication metrics, member engagement, and more — all accessible directly from your dashboard.

This is usually caused by calls not being logged correctly. Make sure your team hits "next client" after every interaction to ensure calls register properly. If the issue persists, contact support@loyalsnap.com.

Not directly on the dashboard view. Best practice: work systematically, review notes, and use static lists (e.g., "contact made") to tag leads — the tag will appear on their card.