Loyalsnap replaces your lead management and text-based follow-up workflows — including MBO lead management and Messenger AI. All lead outreach, 1:1 texting, and follow-up tasks should be done in Loyalsnap going forward.
No. Loyalsnap is separate from Messenger AI and is meant to replace it. All texts moving forward will live in Loyalsnap.
Correct. You will no longer need to use Messenger AI.
New Lead = unscheduled, no purchase yet.
FTE No Booking = a lead that has purchased the intro offer but has not yet booked their first session.
Yes. Loyalsnap will use a different number initially, with an option to mirror your current studio number after rollout. This is phone number mirroring — you still keep your number with your current phone provider.