Inbox
Every client in one inbox
Reply from one shared inbox. Schedule texts for later.
Human connection, powered by automation.
Caring doesn’t mean doing it all yourself. The best fitness studios use automation to keep it personal, so every member feels seen and no moment goes unnoticed.
Works with Mindbody, ClubReady, and Mariana Tek.
Dashboard
Text to Maya L.Sent by an automation
Your intro offer ends today. Want a 10-class pack?
Call with Jordan R.Click to call
Assisted revenue · Last 30 days
$18,420+12%
Trusted by 200+ brands
What's inside
See all features
New lead
Wait 1 day
Text sent
Automations
Messages that send themselves
Texts and emails that go out on their own.
SMS blastFri 9:00 AM
Bring a friend this Friday. You both ride free!
SMS and email blasts
Blasts to the right people
Send an offer to one group and see what it earned.
Lapsed clients6
Client lists
Know who to reach
Groups of clients that update on their own.
KT
RS
Tasks
Follow-ups nobody forgets
Give each follow-up to someone on your team.
Assisted revenue$12,480+18%
Win back text+$1,940
Reporting
See what's working
See which messages turn into visits and sales.
Follow a client’s journey
Pick a journey and see what Loyalsnap does at every step.
New leads today0
Maya L.Loyalsnap form
New leadAT
Ava T.Ad campaign
New leadNH
Noor H.Booking platform
New leadLeads, 30 days23
Maya L.Lead, Loyalsnap form
AT
Ava T.Lead, ad campaign
First class tomorrow4
Maya L.Intro class, Tue 6pm
JR
Jordan R.Spin, Tue 7am
Welcome text30 minutes after booking
Sent Mon 4:32pmHi Maya! See you Tuesday at 6pm. Arrive 10 minutes early and we'll show you around.
Book your next classAfter her first visit
WaitingSent Wed 9:00amToo late to text, it's Tue 9:40pm. Waiting for 9:00am.
Great first class, Maya! Want me to save you a spot Thursday?
Checked before every message
Book your first class text1 day after she signed upShe already booked her intro class
SkippedIntro offer email3 days after first visitJess called her yesterday
SkippedClass reminder2 hours before her classAll clear, sending now
SentJ
New message from Maya L.Jess, front desk
InboxMaya L.Took one visit, Thursday booked
LS
Reminder: Reformer is today at 6pm. See you soon!
Sent automatically
Can I bring a friend Thursday?
J
J
Of course! What's their name? I'll save a spot.
Kim T.Unlimited membership
ReformerMon, Oct 5
Checked inHIITWed, Oct 7
Checked inReformerFri, Oct 9
Checked inNo visits sinceLast 14 days
Slowing downKim T.Usually 3 visits a week
0 visits in 14 daysMember low usage alert11
Kim T.No visit in 14 days
GL
Grace L.No visit in 21 days
We miss you text14 days with no visit
Sent Thu 10:00amHi Kim, we miss you in class! Want me to save you a spot on Saturday?
Check-in emailIf she still hasn't come back by day 21
ScheduledCall Kim T.Member low usage alert
To callCall scriptHi Kim, it's Jess from the studio! We noticed we haven't seen you in a bit. Can I save you a spot this week?
Click to call
Calling Kim T.
Call logged by Jess
J
New message from Kim T.Jess, front desk
InboxKim T.Member low usage alert
LS
Hi Kim, we miss you in class! Want me to save you a spot on Saturday?
Sent automatically
Yes! Saturday at 9 works.
J
J
Done! See you Saturday at 9.
No visit in 60+ days0
RC
Ray C.Last visit 74 days ago
NW
Nia W.Last visit 63 days ago
SB
Sam B.Last visit 91 days ago
And 109 more
Win-back blastSMS blast to 112 clients
SentHi Ray, it's been a while! Come back this week and your next class is on us.
0 of 112 sent
Inbox0 new
RC
Ray C.Yes please! Is Saturday ok?
NewNW
Nia W.What times do you have this week?
NewLT
Lea T.I'm in! Thursday morning?
NewCampaign step 2: only people who didn't engage
Follow-up text to Ray C.3 days laterRay replied to the first text
SkippedFollow-up text to Nia W.3 days laterNia clicked the link
SkippedFollow-up text to Sam B.3 days laterNo reply or click, sending now
SentThis blast brought in $0Within 7 days of sending
Booked visits14
Purchases6
Recaptured clients9
Studios around the world use Loyalsnap
From North America to Europe, the Middle East, Asia, and Australia, studios use Loyalsnap to keep in touch with their clients.
Studio owners say it best
Real words from studios that use Loyalsnap every day.
Pick the plan that fits your studio
Pay month to month. Running many locations? We'll build a plan with you.
Basic
For studios just getting started with automation.
$269/mo*
Start onboarding- Pre-built text and email automations
- Texting inbox
- Task manager
- SMS blasts
- Standard setup support
Plus
Most popularFor growing studios who want to scale communication.
$329/mo*
Start onboarding- Everything in Basic
- Automated client management workflow
- Email blasts
- Reporting dashboard
Enterprise
For multi-location brands centralizing engagement.
Custom
Contact sales- Everything in Plus
- Custom setup
- Multi-location benefits
- Dedicated account support