Features
Save time, effort, and money by using automated and tailored approaches to client communication.
Dashboard
The Client Management Dashboard acts as your studio's daily "to-do" list.
Our team of experts can help you set up custom categories to identify clients that need a personal touch with their outreach.
Through the dashboard, your team has the ability to email, text, and gain insight into specific client details for your leads and members.
SMS Blasts
Send out news, studio updates, and promotions to increase retention and maximize sales.
You can text multiple clients at once using SMS + MMS based on specific criteria segmented directly in the Loyalsnap Portal or a list that you upload.
You can even use keywords and auto-responses to see how effective your messages are!
Email Blasts
Send newsletters, announcements, and updates to curated groups of clients with our email blast feature.
Use our intuitive recipient list builder to target specific groups of clients for your email outreach.
Our template editor makes it easy to design your emails directly in your Loyalsnap Portal to make sending any type of update a breeze.
Assign Tasks
Managing your daily tasks and staying organized has never been easier!
Seamlessly create, edit, or complete follow-up tasks directly in your Portal.
You can assign tasks to team members with notes about the client and have a clear view of what's upcoming and what's overdue.
Automations
When you begin with Loyalsnap, our team of industry experts will create a custom flow of SMS and email communications tailored to your studio.
Our automations will save your staff time and energy, allowing you to focus manual outreach on the clients who need it most.
Text Inbox
Text messaging is the best method to reach clients in today’s marketplace.
Through your Loyalsnap Portal, you are able to send personalized texts to clients as well as automate outreach.
Loyalsnap offers integration with WhatsApp, enabling you to communicate with clients through this popular messaging platform.
The integration includes a verified checkmark to establish trust and legitimacy, ensuring that your clients recognize official business communications. Additionally, it offers a lower-cost alternative to SMS campaigns, making messaging more budget-friendly!
Schedule texts
Scheduling texts will allow your team to streamline your communication process by writing and scheduling messages all at once instead of throughout the day.
You will be able to work ahead of time without disrupting your day-to-day operations or creating a poor client experience.
Click-to-Call
With Click-to-Call, you can initiate calls with clients directly from the platform, and document interactions, keeping all client records up-to-date.
Manage all your communication streams through Loyalsnap, reducing the need to switch between multiple platforms.
Mobile App
We understand that as studio owners and fitness industry team members, you are constantly on the go with greeting clients, teaching classes and running your business!
To make communicating with clients easier, Loyalsnap has created a Texting Inbox app for your mobile device to send and receive messages from anywhere. You can view and send texts as well as view important client details!
Dynamic Client Lists
Our Dynamic Client Lists will provide deeper insight and transparency into your client lifecycle, allowing you to focus more on what matters: building relationships to convert leads to members.
You also have the option to export your Dynamic Client Lists, allowing you to take the valuable insights within Loyalsnap anywhere. You can segment different lists of your clients based on specific conditions that you define.
Reporting
Loyalsnap reporting will help you keep track of new leads and current clients alike.
We monitor all the communications being sent through Loyalsnap so you can make data-driven decisions about future marketing efforts.
Integrations
Loyalsnap knows the importance of catching leads while they're hot, which is why we offer an external lead integration with Google Sheets, Facebook, and more!
We can set up touch points in the Dashboard as well as in Automations, so no prospect falls through the cracks.
